Why should IT professionals care about soft skills?

Why should IT professionals care about soft skills?

Published on 20 February 2019

Reading time 2 minutes

Unlike hard skills (your knowledge of a certain technology, programming language, etc), soft skills are hard to measure and sometimes difficult to observe in a simple conversation.

IT interviews used to be very much focused on measuring your hard skills, but more and more companies are now also looking at things such as teamwork, communication, salesmanship, presentation skills and even leadership skills when recruiting. But the questions that most IT professionals ask is…why are these skills relevant for me?

The short answer to that question is: change. The IT industry has changed and so should you:

  1. The modern workplace is interpersonal and your ability to adapt to that environment will make of break your career. IT projects are very often the work of teams of professionals, rather than individuals and in that sense you need to be able to clearly communicate and support your ideas, but also listen to others and their suggestions: influence and allow to be influenced. As an IT professional, you need to know when to take a leadership role in such a project team and when to be a team player.
  2. You will be working with customers (both internal and external), most of which will be non-technical people and they will demand empathy, good communication and even salesmanship to be convinced by your product.
  3. Not all days will be peachy and not all customers easy to work with and happy at the end of the day, but good problem solving skills, your ability to negotiate, a positive attitude and professionalism will help you tackle any of these.

These are just a few examples of how soft skills are changing the game in the modern workplace. A report by LinkedIn and Capgemini on the ‘Digital Talent Gap – Are companies doing enough?’ states that:

The talent gap in soft digital skills is more pronounced than in hard digital skills. The report identified that people with experience in soft digital skills, such as customer-centricity and passion for learning are most in demand by organizations, and are an increasingly important characteristic of a well-rounded digital professional.

So while your hard skills play a very important role, soft skills are quickly taking over the top position. At Wild Code School we train in-demand digital skills, complemented by the most sought-after soft skills and, most importantly, we enable our students to ‘learn how to learn’ and stay relevant from a hard and soft skills perspective. At all times.

If you want to find out more about Wild Code School, our methodology and why we say it is a game changer, visit our website.